Venue is a content feature that shows attendees where the event takes place. It contains the place name, address, map, and optionally an image and description. It appears on the Event microsite and in the attendee app; in the mobile app, attendees start directions with the Navigate button on the Venue tile. Do not confuse Venue with the Stages inside the Agenda — Stages are individual rooms and booths, while Venue is the address of the whole event.
Have the exact address of the venue ready (not just the name of the complex).
If the event uses several buildings or halls, decide whether to communicate that in Venue (as text) or to use Stages in the Agenda (for sessions).
Have the venue contact details ready (reception phone, website) — they are optional but help attendees.
A venue image is optional but improves orientation.
In the left menu, click Content.
If Venue is not there yet, add it with the + Add button → Venue.
Click the Venue tab and fill in the fields:
Place name — for example Prague Congress Centre, O2 arena, Hotel Corinthia.
Phone (optional) — contact for the venue's reception.
Website (optional) — a link to the venue's site.
Address — enter and search. Happenee converts the address into coordinates and renders the map.
Venue image (optional).
Venue description — text in the rich text editor. Use it for transport information, parking, how to get there, and special notices.
On the Event microsite — the Venue tab contains the address, the map (Google Maps embed), and the description. Tapping the address or the map opens navigation in the attendee's map application.
In the mobile attendee app — tapping the Venue tile on the home screen, including the address or map preview, opens the venue details. The Navigate button opens an external map app with directions to the venue. The button appears on the tile and in the venue details.
If the tile displays a map and the attendee’s location is available, the preview includes both the attendee and the venue, along with the route when available. The farther the attendee is from the venue, the wider the area shown. Without an available location, the map shows the area around the venue.
Travel time and distance appear only when route information is available. If the app has the attendee’s location but cannot retrieve the route, the map shows both points without a route or travel estimate. Granting location access alone therefore does not guarantee that a route will appear. The preview is not for turn-by-turn navigation; attendees use the Navigate button to start directions.
If you set a custom home screen image for Venue, the tile displays only that image — without the address, the map, or the Navigate button. Attendees tap the image to open the venue details and start directions from there.
Using the language switcher (the flags in the top right corner) you can translate:
The place name
The venue description
The address itself is not translated — there is one address shared across all languages. If you need to add a translation for a different spelling (for example, Czech and English for a foreign venue), put it in the description.
Venue (content feature) = the address of the whole event. One per event. Appears as its own tab on the microsite and in the app.
Stages in the Agenda (a setting inside the Agenda) = individual rooms, stages, or booths to which specific sessions are assigned. They act as a filter. Details in the article How registration blocks, stages, and tags work.
For a one-day event in a single room, Venue alone is enough. For a conference with several parallel sessions in several rooms, use both — Venue for the address of the congress center, Stages for the individual rooms.
Venue can be:
Visible to all attendees (the default).
Visible only to selected groups — for example, when part of the audience has a different location (a VIP gala dinner at a different address). In that situation, however, it is usually better to create a separate event.
Virtual events — there is no physical venue. Simply do not add Venue.
Incentive trips or itineraries with several stops — the event moves through several locations. Use Custom content with a hand-built overview of the stops, or use the Agenda as an itinerary instead.
Always fill in the exact address, including street and house number. After entering the address, click Search and check that the system found the right place.
The venue image should be at least 1200×600 px in JPG or PNG. If you do not have your own, leave it blank.
Information that may change should go through Notifications in the attendee app, not in the static venue description.
In the venue description, state exactly where to go (entrance A, building 3, ground floor). For a conference with several rooms, also use Stages in the Agenda.
For virtual events, do not add the Venue content feature at all. Put the livestream link or the online location into Custom content or into the Online module.
